Introduction: Surabaya’s Evolving Healthcare Landscape
Surabaya, Indonesia’s second-largest city and a major port hub, has witnessed tremendous growth not just in economy and infrastructure but also in healthcare excellence. Known as the “City of Heroes,” Surabaya has evolved into one of Indonesia’s top destinations for medical tourism and advanced healthcare services.
With a strong blend of government, private, and international hospitals, Surabaya now offers world-class medical facilities ranging from general medicine to specialized care in cardiology, oncology, neurology, orthopedics, and maternity services. Whether you are a local resident, an expatriate, or an international patient, the city provides healthcare solutions combining quality, affordability, and innovation.
This article explores the Top 20 Hospitals in Surabaya, highlighting their specialties, facilities, and why they stand out in Indonesia’s healthcare ecosystem.
🏥 1. RS Premier Surabaya
Overview:
RS Premier Surabaya is one of Indonesia’s most trusted private hospitals, known for international-quality standards and patient-centric care. It is part of the Ramsay Sime Darby Health Care Group, ensuring adherence to world-class protocols.
Specialties:
- Cardiology and Heart Surgery
- Orthopedics and Sports Medicine
- Neurology and Neurosurgery
- Oncology and Chemotherapy Units
- Robotic and Minimally Invasive Surgery
Why Choose RS Premier Surabaya:
Their international patient department offers English-speaking staff, personalized assistance, and state-of-the-art ICUs. The hospital also features a comprehensive health screening center for corporate and individual clients.
🏥 2. National Hospital Surabaya
Overview:
Located in West Surabaya, National Hospital is recognized for its sophisticated architecture and cutting-edge technology. It’s among the few hospitals in East Java to combine hospitality-style comfort with advanced medical innovation.
Specialties:
- Cancer Care and Radiotherapy
- Cardiothoracic Surgery
- Fertility and IVF Services
- Neurosurgery and Rehabilitation
Highlight:
The hospital offers a “Smart Hospital” concept using electronic medical records, digital queue systems, and integrated diagnostics.
🏥 3. RS Mitra Keluarga Surabaya
Overview:
Mitra Keluarga has a long-standing reputation across Indonesia, offering reliable care for over three decades. The Surabaya branch continues this legacy with a focus on family health and preventive medicine.
Specialties:
- Obstetrics and Gynecology
- Pediatrics
- Cardiology
- General and Digestive Surgery
Facilities:
Fully digital radiology, emergency ambulance services, and modern maternity wards with neonatal intensive care units (NICU).
🏥 4. RSAL Dr. Ramelan (Navy Hospital)
Overview:
A premier military hospital open to civilians, RSAL Dr. Ramelan stands out for its advanced medical facilities and specialized training programs.
Specialties:
- Oncology and Radiation Therapy
- Cardiac Catheterization
- ENT and Dental Surgery
- Internal Medicine and Critical Care
Notable Feature:
Its collaboration with the Indonesian Navy ensures excellent trauma and emergency response units.
🏥 5. RSUD Dr. Soetomo
Overview:
RSUD Dr. Soetomo is the largest government hospital in East Java and serves as a teaching hospital for Universitas Airlangga. It is one of the oldest and most reputable hospitals in Indonesia.
Specialties:
- Neurosurgery and Neurology
- Oncology
- Infectious Disease and Tropical Medicine
- Pediatric and Neonatal Care
Why It’s Important:
It serves as a referral hospital for complex cases from across eastern Indonesia, with several national medical research centers operating under its roof.
🏥 6. Siloam Hospitals Surabaya
Overview:
Part of the Siloam Hospitals Group — one of Indonesia’s biggest healthcare networks — this facility delivers premium medical services and international-standard care.
Specialties:
- Oncology and Radiotherapy
- Orthopedic Surgery
- Cardiovascular Diagnostics
- Women and Children’s Health
Unique Offering:
Siloam Surabaya uses cutting-edge diagnostic technology including MRI 3 Tesla and 4D ultrasound imaging.
🏥 7. RSIA Kendangsari Merr
Overview:
Specializing in women’s and children’s health, RSIA Kendangsari Merr is a trusted maternity hospital in Surabaya.
Specialties:
- Obstetrics and Gynecology
- Neonatology
- Fertility and Reproductive Medicine
- Lactation and Baby Spa Programs
Why It’s Popular:
Modern birthing suites, family-friendly environments, and 24-hour pediatric emergency services.
🏥 8. RS Katolik St. Vincentius A Paulo (RKZ Surabaya)
Overview:
Established in 1918, RKZ is one of the oldest hospitals in Surabaya. Despite its long history, it continues to evolve with modern facilities and compassionate care.
Specialties:
- General Medicine
- Orthopedics
- Cardiology
- Internal Medicine
Highlight:
Known for its humanitarian approach and affordable care, it remains a cornerstone of the city’s medical system.
🏥 9. RSU Haji Surabaya
Overview:
Originally built to serve pilgrims traveling to Mecca, RSU Haji Surabaya has grown into a full-fledged public hospital offering a wide range of specialties.
Specialties:
- General Medicine
- Dental and ENT
- Cardiology
- Diabetology and Nutrition
Feature:
Offers Halal-certified services and an Islamic patient care environment.
🏥 10. RS William Booth Surabaya
Overview:
A Christian missionary hospital founded by The Salvation Army, RS William Booth has served Surabaya for more than a century.
Specialties:
- General Medicine
- Orthopedic Care
- Maternity Services
- Palliative and Geriatric Care
Highlight:
Affordable healthcare with a strong focus on community service.
🏥 11. RS Onkologi Surabaya
Overview:
Dedicated exclusively to cancer care, RS Onkologi is one of Indonesia’s few comprehensive oncology hospitals.
Specialties:
- Chemotherapy
- Radiation Therapy
- Surgical Oncology
- Pain and Palliative Medicine
Why It’s Unique:
Houses the most advanced radiotherapy unit in East Java and multidisciplinary cancer support programs.
🏥 12. RS Islam Jemursari
Overview:
A modern Islamic hospital under the Muhammadiyah Foundation, offering excellent general and specialist care.
Specialties:
- Internal Medicine
- Surgery
- Pediatrics
- Women’s Health
Why Choose It:
Combines spiritual well-being with modern medicine, attracting many Muslim patients from across Java.
🏥 13. RS Universitas Airlangga
Overview:
This university hospital is both a clinical research center and a teaching institution. It integrates innovation, education, and community healthcare.
Specialties:
- Infectious Disease
- Cardiothoracic Surgery
- Neurology
- Psychiatry
Highlight:
Strong involvement in research and public health programs, especially during pandemics.
🏥 14. RS Bhayangkara HS Samsoeri Mertojoso
Overview:
Operated by the Indonesian National Police, RS Bhayangkara offers exceptional trauma and forensic medicine expertise.
Specialties:
- Forensic and Legal Medicine
- Orthopedics
- Neurology
- Emergency Response
Highlight:
Highly efficient emergency trauma response unit.
🏥 15. RS Manyar Medical Centre
Overview:
A relatively new but rapidly growing private hospital, MMC Surabaya emphasizes efficiency and patient comfort.
Specialties:
- Cardiology
- Dental and Oral Surgery
- ENT and Eye Care
- Physiotherapy
Feature:
Digitalized patient management and telemedicine facilities.
🏥 16. RS Darmo
Overview:
RS Darmo has a rich history dating back to 1897. It’s known for combining tradition with modern medical advancements.
Specialties:
- General Surgery
- Internal Medicine
- Orthopedics
- ENT
Why Visit:
Its central location and commitment to affordable care make it a popular choice.
🏥 17. RS Husada Utama
Overview:
A leading multi-specialty hospital focused on patient comfort, safety, and innovation.
Specialties:
- Cardiology and Heart Surgery
- Oncology
- Digestive Health
- Neurosurgery
Highlight:
Advanced ICU, MRI facilities, and personalized patient rooms.
🏥 18. RSIA Lombok Dua Dua
Overview:
A boutique maternity hospital that provides specialized care for mothers and infants.
Specialties:
- Pregnancy and Delivery
- Fertility Services
- Newborn Care
- Breastfeeding Support
Why It’s Trusted:
High patient satisfaction and specialized prenatal programs.
🏥 19. RS Gotong Royong
Overview:
A cooperative hospital founded on community values, offering quality yet affordable healthcare.
Specialties:
- General Surgery
- Pediatrics
- ENT
- Urology
Highlight:
Excellent preventive care and family medicine services.
🏥 20. RS PHC Surabaya (Pelabuhan Health Center)
Overview:
Originally serving port workers, RS PHC has become a full-service hospital serving the general public.
Specialties:
- Maritime Health and Occupational Medicine
- Cardiology
- Orthopedics
- Dental Surgery
Why It’s Notable:
Certified for maritime health standards — ideal for workers in shipping and logistics.
Conclusion: Healthcare Excellence in Surabaya
Surabaya’s healthcare ecosystem reflects Indonesia’s rapid transformation toward accessible and world-class medical services. From legacy hospitals like RSUD Dr. Soetomo to modern international facilities like RS Premier Surabaya, patients have access to advanced diagnostics, experienced specialists, and global-standard treatment options.
The city’s hospitals are also playing a vital role in medical tourism, especially for patients from East Java, Bali, Kalimantan, and even overseas. With growing investments in digital healthcare, telemedicine, and specialty centers, Surabaya is undoubtedly emerging as one of Indonesia’s leading medical hubs.
50 Frequently Asked Questions (FAQs) about Hospitals in Surabaya, Indonesia
1. What makes Surabaya a leading medical destination in Indonesia?
Surabaya is Indonesia’s second-largest city and home to a robust healthcare infrastructure with world-class hospitals, modern equipment, and specialists across multiple disciplines. The city also promotes medical tourism, offering affordable treatment compared to other Southeast Asian destinations.
2. Which is the best hospital in Surabaya for general healthcare?
RS Premier Surabaya is widely regarded as the top general hospital due to its international standards, patient-centered approach, and wide range of specialties, including surgery, cardiology, and oncology.
3. What is the largest hospital in Surabaya?
The RSUD Dr. Soetomo is the largest and one of the oldest hospitals in Surabaya. It’s also a national referral hospital serving patients from across eastern Indonesia and acts as a teaching facility for Universitas Airlangga.
4. Are Surabaya hospitals suitable for international patients?
Yes. Hospitals like RS Premier Surabaya, Siloam Hospitals Surabaya, and National Hospital Surabaya have international patient departments offering translators, VIP rooms, and medical travel assistance.
5. Which hospitals in Surabaya are known for heart and cardiac care?
Top hospitals for cardiology include:
- RS Premier Surabaya
- RS Husada Utama
- Siloam Hospitals Surabaya
- RSUD Dr. Soetomo
Each offers advanced cardiac diagnostics, angiography, and surgical care.
6. What are the best maternity hospitals in Surabaya?
RSIA Kendangsari Merr, RSIA Lombok Dua Dua, and RS Mitra Keluarga are renowned for maternity care, offering modern birthing suites, neonatal ICUs, and lactation support.
7. Are there cancer specialty hospitals in Surabaya?
Yes. RS Onkologi Surabaya is the city’s first dedicated oncology hospital, offering comprehensive cancer diagnosis, radiotherapy, chemotherapy, and palliative care.
8. Which hospital offers affordable treatment options in Surabaya?
Public hospitals such as RSUD Dr. Soetomo, RSU Haji, and RS Katolik St. Vincentius A Paulo (RKZ) provide high-quality yet affordable services under Indonesia’s BPJS health insurance scheme.
9. Do Surabaya hospitals accept BPJS (Indonesia’s national health insurance)?
Most public and semi-private hospitals accept BPJS, including RSUD Dr. Soetomo, RS Haji, and RS Islam Jemursari. Some private hospitals also provide partial BPJS coverage.
10. Are English-speaking doctors available in Surabaya?
Yes. Leading hospitals such as RS Premier, National Hospital, and Siloam employ English-speaking medical staff and interpreters to assist foreign patients.
11. Which Surabaya hospital has the best emergency facilities?
RSAL Dr. Ramelan and RS Bhayangkara HS Samsoeri Mertojoso are well-known for their trauma and emergency services, including 24/7 critical care and ambulance support.
12. Are there pediatric specialists in Surabaya hospitals?
Yes. Hospitals such as RSIA Kendangsari Merr, RS Mitra Keluarga, and RS Husada Utama have experienced pediatricians and child ICUs for infants and children.
13. Which hospitals are suitable for elderly or geriatric care?
RS William Booth and RS Gotong Royong specialize in geriatric medicine and provide long-term elderly care programs with rehabilitation facilities.
14. What hospitals in Surabaya have advanced diagnostic technology?
Hospitals like Siloam Hospitals and National Hospital feature MRI 3 Tesla scanners, digital X-rays, 4D ultrasound, and CT scans for accurate diagnostics.
15. Are Surabaya hospitals accredited internationally?
Yes. Several hospitals, such as RS Premier Surabaya and Siloam Surabaya, are accredited by the Joint Commission International (JCI) or national equivalents like KARS.
16. Which hospital provides fertility or IVF services in Surabaya?
National Hospital Surabaya and RSIA Kendangsari Merr are leading centers for fertility treatment and IVF with modern reproductive labs.
17. Is RSUD Dr. Soetomo a teaching hospital?
Yes, it is the teaching hospital of Universitas Airlangga, one of Indonesia’s top medical universities.
18. What are the visiting hours in most Surabaya hospitals?
Visiting hours generally run from 10 AM to 12 PM and 4 PM to 7 PM, but private hospitals may offer extended hours or appointment-based visiting.
19. Are Surabaya hospitals open 24 hours?
Yes. All major hospitals have 24-hour emergency rooms, laboratories, and pharmacies.
20. Which hospital in Surabaya has the best neurology department?
RS Premier Surabaya and RSUD Dr. Soetomo both have advanced neurology and neurosurgery facilities, including brain imaging and rehabilitation.
21. Is it safe for foreigners to undergo surgery in Surabaya?
Absolutely. Hospitals like RS Premier and Siloam maintain international safety standards, sterile environments, and experienced surgical teams.
22. Do hospitals in Surabaya offer online doctor appointments?
Yes. Many hospitals have mobile apps or websites where patients can book appointments, access reports, and consult doctors online.
23. What should patients bring for admission?
Bring identification, BPJS card (if applicable), medical records, referral documents, and necessary personal items for hospital stays.
24. Which hospitals offer telemedicine services?
RS Premier Surabaya, Siloam, and National Hospital provide teleconsultation and digital follow-ups, especially for chronic patients.
25. How is the cleanliness and hygiene maintained in Surabaya hospitals?
Top hospitals follow strict hygiene protocols, including regular disinfection, waste segregation, and infection control programs.
26. Which hospitals in Surabaya are best for orthopedics?
RS Premier Surabaya, RS Husada Utama, and RSAL Dr. Ramelan are highly reputed for bone, joint, and sports injury treatments.
27. Are there specialized eye hospitals in Surabaya?
While no single eye-exclusive hospital dominates, most top hospitals, including RS Husada Utama and RS Premier, have dedicated ophthalmology departments.
28. Do Surabaya hospitals offer cosmetic or aesthetic treatments?
Yes. RS Premier and National Hospital offer plastic surgery, dermatology, and medical aesthetics for both men and women.
29. Can foreign medical insurance be used in Surabaya?
Some international hospitals accept foreign insurance, but patients should confirm in advance or contact their insurance provider for coverage agreements.
30. Which hospitals are best for dental care?
Manyar Medical Centre and RS PHC Surabaya have advanced dental clinics offering orthodontics, implants, and oral surgery.
31. Are there hospitals offering Islamic medical care?
Yes. RS Islam Jemursari and RSU Haji Surabaya follow Islamic values in their medical practices and provide Halal-certified food and facilities.
32. How are hospital charges calculated in Surabaya?
Costs vary based on treatment type, room class, doctor fees, and diagnostic services. Private hospitals are typically higher-priced than public ones.
33. Are blood banks available in Surabaya hospitals?
Yes, major hospitals like RSUD Dr. Soetomo and RSAL Dr. Ramelan have in-house blood banks with 24-hour emergency availability.
34. How can I reach hospitals quickly in emergencies?
Surabaya hospitals provide 24-hour ambulance services. Dial local emergency numbers or call the hospital hotline for immediate assistance.
35. Which Surabaya hospital is closest to Juanda International Airport?
RS Mitra Keluarga Waru and RS Haji Surabaya are the nearest hospitals to Juanda Airport, ideal for travelers and emergencies.
36. Do hospitals in Surabaya have parking and cafeteria facilities?
Yes. Most large hospitals have ample parking space, cafeterias, and convenience stores within their premises for patients and visitors.
37. Which hospitals specialize in mental health or psychiatry?
RS Universitas Airlangga and RSUD Dr. Soetomo have dedicated psychiatric departments for mental health assessment and therapy.
38. Can I find female doctors in Surabaya hospitals?
Yes, many hospitals have female specialists, especially in gynecology, pediatrics, and internal medicine.
39. Are COVID-19 vaccination and testing available in Surabaya hospitals?
Yes. Nearly all major hospitals, including Siloam, RS Premier, and RSUD Dr. Soetomo, offer COVID-19 testing, vaccination, and post-recovery programs.
40. Which hospitals offer rehabilitation or physiotherapy?
RS Husada Utama, RS Bhayangkara, and National Hospital provide extensive rehabilitation and physical therapy services.
41. Is it easy to get a second medical opinion in Surabaya?
Yes. Most specialists encourage second opinions, and hospitals allow patients to share reports and consult alternate doctors.
42. What payment modes do Surabaya hospitals accept?
Hospitals accept cash, credit/debit cards, digital wallets (OVO, GoPay), and health insurance payments.
43. Are there hospitals offering corporate health check-ups?
Yes. RS Premier, National Hospital, and Siloam Hospitals have corporate wellness packages and executive health check programs.
44. How long does it take to get test results?
Routine lab results are usually available within a few hours. Complex tests like MRI or biopsies may take 1–3 days.
45. Which Surabaya hospital offers the best maternity packages?
RSIA Kendangsari Merr and RSIA Lombok Dua Dua provide comprehensive maternity packages including delivery, postpartum, and baby care.
46. Do hospitals provide ambulance services for inter-city transfers?
Yes, most hospitals offer inter-city and even inter-island ambulance services with ICU facilities.
47. Can foreigners pay in foreign currencies?
Most international hospitals accept foreign currency payments or credit cards. Some also provide currency exchange counters.
48. What are the typical consultation fees in Surabaya hospitals?
Consultation fees range from IDR 150,000 to IDR 500,000 (approx. $10–$35 / €9–€33) depending on the doctor’s experience and hospital type.
49. Which hospitals in Surabaya provide dialysis services?
RSUD Dr. Soetomo, RS Premier, and RS Islam Jemursari have specialized nephrology units offering regular and emergency dialysis.
50. What is the future of healthcare in Surabaya?
Surabaya’s healthcare future is bright. With digitalization, AI-assisted diagnostics, telemedicine, and medical tourism, the city is positioned to become one of Southeast Asia’s top healthcare hubs by 2030.
